You may return your online purchase within 7 days of your delivery date if eligible based on our returns and exchange policies.
All return shipping costs back to adjoaa.com are the responsibility of the customer. MGT Fashion LTD does not cover the cost to return items.
We recommend using a traceable shipping method to return your order back to us using the return address provided in the returns section below.
We do not accept responsibility for untracked returned packages that are lost or damaged in transit.
Once the product has been received it will undergo a quality control check to ensure the product has not been worn or washed and the tags are still in place as per the original conditions.
Shoes and jewelleries must be returned in their original packaging and unworn. Shoes returned without their original box or bag will not be accepted.
Items marked as ‘sale’ in the product description are unable to be returned or exchanged unless deemed faulty.
If goods are eligible, they will then be processed according to the customers return selection.
All qualifying returns will be made within 7 working days of receipt of the items by mgtfashion.store
We strongly advise customers to thoroughly check and try on any ordered product as soon as it is received to ensure satisfaction with the item/s purchased.
If you receive a faulty product, please notify mgtfashion.store immediately and we will assist you in fixing the situation.
Returns will be processed within 10 working days of arriving back to our team. Refunds will be processed back via your original payment method.
All samples and preloved items sold are final and cannot be returned for change of mind. If you have any questions regarding your purchase or return please email shajahanazam494@gmail.com or use the chat button on line to speak to a member of our team for assistance.